Resolved -
This incident has been resolved.
Feb 11, 08:40 GMT+08:00
Update -
We are continuing to work on a fix for this issue.
Sep 23, 23:04 GMT+08:00
Update -
We are continuing to work on a fix for this issue.
Sep 23, 23:03 GMT+08:00
Update -
Cash ins from Coins.ph wallet to Coins Pro are now back to instant processing time. Our team is still working on restoring the processing time of cash outs from Coins Pro to your Coins.ph wallet back to normal.
Jul 2, 15:34 GMT+08:00
Update -
There are currently delays with Coins Pro cash ins and cash outs. Kindly expect your transaction to be processed 24 hours from the time that you have placed your order.
Jun 27, 16:44 GMT+08:00
Update -
We are continuing to work on a fix for this issue.
Jun 27, 08:56 GMT+08:00
Identified -
Our team has identified an issue with cashing out BTC to your Coins.ph wallet and is currently working on a fix. Cashing out other currencies are not affected.
We apologize for the inconvenience that this caused.
Jun 27, 02:53 GMT+08:00