Update - We are continuing to work on a fix for this issue.
Sep 23, 23:04 GMT+08:00
Update - We are continuing to work on a fix for this issue.
Sep 23, 23:03 GMT+08:00
Update - Cash ins from Coins.ph wallet to Coins Pro are now back to instant processing time. Our team is still working on restoring the processing time of cash outs from Coins Pro to your Coins.ph wallet back to normal.
Jul 2, 15:34 GMT+08:00
Update - There are currently delays with Coins Pro cash ins and cash outs. Kindly expect your transaction to be processed 24 hours from the time that you have placed your order.
Jun 27, 16:44 GMT+08:00
Update - We are continuing to work on a fix for this issue.
Jun 27, 08:56 GMT+08:00
Identified - Our team has identified an issue with cashing out BTC to your Coins.ph wallet and is currently working on a fix. Cashing out other currencies are not affected.

We apologize for the inconvenience that this caused.
Jun 27, 02:53 GMT+08:00

About This Site

Welcome to the Coins Pro status page. Here, you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

If you are experiencing any issues with Coins Pro, please don't hesitate to get in touch with us at coinspro.support@coins.ph and we'll get back to you as soon as we can.

Website Operational
Log Ins Operational
Trading Operational
Cash-in / Cash-out Operational
Coins cash-in Operational
Coins cash-out Operational
Bank cash-in Operational
Bank cash-out Operational
Support Operational
Coins Pro API Partial Outage
User Auth API ? Operational
Trading and Market Data API Partial Outage
Deposit and Withdrawal API Operational
Public API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 4, 2020

No incidents reported today.

Dec 3, 2020

No incidents reported.

Dec 2, 2020

No incidents reported.

Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020
Resolved - This incident has been resolved.
Nov 29, 10:26 GMT+08:00
Update - We are continuing to investigate this issue.
Nov 28, 14:00 GMT+08:00
Update - We are continuing to investigate this issue.
Nov 28, 13:36 GMT+08:00
Investigating - We are currently experiencing issues in sending out confirmation links for Coins Pro cash outs to Coins.ph accounts. Our team is currently investigating on this.
Nov 28, 12:08 GMT+08:00
Nov 28, 2020
Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.